Job Vacancy – Business / Sales Administrator, North Yorkshire
Are you an ambitious and bright individual ready to take your career to the next level?
Do you excel in business administration and enjoy implementing business process?
Have you previously worked in a client facing role and developed a good understanding of sales?
Due to continued growth, we are looking to attract a proactive and diligent business/sales administrator. The successful candidate will thrive in an organised and efficient work environment and have developed touch typing skills, keen to help drive forward the ongoing success of our business. You will enjoy nurturing client relationships to ensure a customer’s experience meets the high standards we promise at Bisca. Most important to us will be your passion and enthusiasm; your attention to detail; and your excellent communication skills.
About Bisca
As a luxury design and fabrication specialist, Bisca has recently celebrated its 30th anniversary. We have built an award-winning reputation which sits at the forefront of bespoke staircase design and manufacture. Renowned for exceptional quality and craftmanship, our staircase portfolio features some truly exquisite properties and staircase designs commissioned throughout the world. Furthermore, the positive client feedback we receive remains unsurpassed within our industry.
Salary: £Negotiable Dependent Upon Experience + Benefits
Job Specification: Business / Sales Administrator
In this role, you will bring energy to our business while working with one of the most talented and creative teams of people in our industry. Your input will be central to all operations, and so this opportunity is about us finding the ‘right personality’ – as well as finding the required skills and experience.
In particular, we are looking for a personable character; somebody who can display formidable communication skills – including a polite and intelligent telephone manner, plus an excellent standard of writing. The successful candidate will flourish in a varied and busy working environment. You will be capable of multi-tasking, enjoying a sense of achievement when projects are fulfilled to the highest of standards.
You will have the confidence to work with and support a range of stakeholders including Bisca’s senior management team; clients; architects; interior designers; and suppliers alike. Attention to detail is a prerequisite, while being responsive and able to solve problems are also essential aspects of the role.
Key Responsibilities – Business / Sales Administrator
Taking care of the customer lifecycle; responding to enquiries by telephone and email; and qualifying these to facilitate the sales process
Providing regular project updates with departmental heads and external stakeholders including clients, project partners and suppliers
Preparing sales data and generating monthly reports for analysis and review against company targets and expectations
Acting as the first port of call for answering inbound telephone enquiries, fielding and validating sales enquiries to be passed to the relevant Bisca contact to progress
Compiling written sales documentation including powerpoint presentations, project documents, staircase briefs, email responses and quotations
Inputting data on our customer database, tracking progress of sales opportunities and proactively managing a customer’s experience
Taking care of client after-care, preparing gift packs, requesting customer feedback and booking in follow-up calls
A strong proficiency in touch-typing and the use of Microsoft applications would be advantageous
This role offers exciting prospects to the right candidate. Every day will be rewarding and varied and in return for your efforts and commitment, we will provide full training and ongoing opportunities to develop and progress your career.
Based at our HQ premises in the quaint market town of Helmsley in North Yorkshire, the position is full time with the following working hours:
Monday to Thursday 8.00am – 17.00pm / Friday 8.00am – 15.30pm
