Project Process

Bisca’s project process sees each commission being built 3 times. Once in virtual 3D space, again in our workshop and finally during installation. The finished commission will be flawless and will withstand the closest inspection.

At the end of each project stage we always seek feedback and approval from clients on the work we have carried out so far. Only when you are 100% satisfied does your project move forwards.


Design Process - Estimate

Stage 1 – Free Guide Price/Design Consultation

Based on drawings, sketches, photographs or previous commissions, we will be able to give you a guide price for your project and discuss your requirements and options.

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Design Process - Proposel

Stage 2 – Concept Design

The second part the project process is Concept Design. Bisca’s  Concept Design service helps you ‘see’ your finished staircase or balustrade from a number of areas within your property – even if you are still at planning stage.

A survey is taken, if appropriate, during a meeting with our Design Director Richard McLane. Richard will study the space, listen to your requirements and put forward some options to explore.

Your concept design pack will include sketched 3D visuals of our staircase design idea, a written specification, budget estimate and outline schematic plans. Richard will present this personally to you along with material samples.

Bisca’s concept design service helps you make the right decision on the bespoke staircase or balustrade design for your property.


Design Process - Design

Stage 3 – Design

Step 1:

When you have approved our design, or If you already have a design you are happy with, we will model the project in the context of your space and focus on getting how it looks right. We can then give you:

  • Firm cost
  • Detailed specification
  • Outline drawings
  • Scope of works

Step 2:

Once the aesthetic aspects have been agreed we focus on how it works and begin technical detailing ready for manufacture. At the end of design you will receive:

  • Detailed drawings
  • CAD visuals
  • GA drawings
  • Structural calculations (if appropriate)
  • Site Instructions
  • Final specification and scope of works

Design Process - Manufacture

Stage 4 – Manufacture

You are free to visit our workshop at any stage during the staircase build process to view progress, or we can send you photographs of your commission being built.


Design Process - Delivery

Stage 5 – Delivery

Prior to leaving for site, your designer will fully brief the workshop team to ensure a seamless, professional installation.


Design Process - Installation

Stage 6 – Installation

Bisca never sub-contract installation. The same craftsmen who worked alongside the designers, and who built your project in our workshop, carry out the installation. This ensures a smooth and efficient fit with the minimum of fuss and disruption.

Our team regularly receive accolades from clients for their professionalism and hard work during installations, read our testimonials. We will leave with you care instructions and a cleaning pack as appropriate.