"I thought this original email was an apt way to start this simple note. Let me start with the end:- we are blessed with a work of art, a feat of engineering and a tribute to a business where cutting edge design blends perfectly with craftsmanship. The journey has been a complete joy, the challenges of this loft conversion have resulted in an end product far and a way superior to the one that a simple footprint would have realised Whilst the overall staircase is a masterpiece it’s the details that are simply exceptional: the ceiling, the structural glass, the scale of the treads, to name a few. Your install / build team were infectious, they have been dedicated, understanding of our needs as both clients and residents of a building site. Even today they waited patiently while the other trades completed so they could be certain handover was perfect. Please do visit when you wish, gives us a week or two to complete final decoration and lighting commission and if you want take photographs for your marketing. Simply thank you to you both and your team. The Bisca site team shone out above and beyond anything they had ever experienced before. (Project 9351)"